Dean Ward, Birmingham — Black Starlight
Dean’s priority was a smooth, low stress experience that moved quickly without cutting corners. On our first call, he shared his plans for the space and what he needed from us: fast contact, clear steps, and a finish that would look sharp and be easy to live with. Black Starlight matched that brief with a deep base tone and a refined sparkle that adds life under everyday lighting.
We set out a simple plan covering pricing and timelines, then moved at pace. Within two days, we arranged a home visit to review the layout and confirm next steps. As a Which? Trusted Trader, we explained who would be in touch at each stage so Dean always knew what was happening and when.
- Black Starlight Quartz
- Quartz
- Black & Grey
- 30mm
Customer Testimonial
“My experience with Mayfair Worktops was completely stress free. I contacted them and within 2 days there were already arrangements for someone to come round and view the property and see what plans we had in place. The Mayfair Worktops employees were so clean and polite, and everyone kept me updated along the way so I would definitely recommend Mayfair to family and friends.”
Dean Ward, Birmingham, Black Starlight
A Personalised and Seamless Experience
Once Black Starlight was confirmed as the preferred colour, we issued an itemised quote so inclusions were transparent from the outset. On a short planning call, we captured practical choices in one go, such as edge profile for easy wiping and sensible overhangs that suit daily use. We recorded everything immediately so approvals were quick and there was no need to revisit decisions.
Scheduling was planned around Dean’s availability. We booked templating promptly and shared a brief preparation checklist so access was straightforward. Our Stonemason visited to review the space in person, take accurate measurements, and confirm service positions. Throughout, Dean had one point of contact who provided concise updates, keeping the process calm and predictable.
Precision Craftsmanship That Speaks for Itself
Accuracy at measurement underpins the final look. After templating, we reconfirmed the key aesthetic details with Dean so fabrication could proceed with confidence. That alignment protected the clean, polished result Black Starlight is known for.
On installation day, our fitting team arrived on time, protected floors and cabinetry, and worked cleanly from set up to handover. Surfaces were positioned with care, secured, sealed where appropriate, and polished to a consistent, even lustre. Before leaving, we provided simple aftercare guidance so everyday cleaning remains quick and effective.
Why Dean Chose Mayfair Worktops
Dean told us the combination of speed, cleanliness, and clear communication made the experience feel effortless. Our Which? Trusted Trader accreditation added assurance that standards and aftercare would match what we set out at the start. He appreciated how polite the team were on site and how well he was kept updated from first contact to completion.
Black Starlight delivered the smart, resilient look he wanted and a process that stayed stress free throughout. It is a result Dean is confident to recommend to family and friends.
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