Mr Phillips, Romford — Star Galaxy
Mr Phillips wanted a dark surface with a gentle sparkle that would lift the kitchen without feeling overpowering. On our first call he shared clear expectations: professional guidance, straightforward answers, and a finish that would work with the kitchen design he and his family had settled on. Star Galaxy matched that brief with elegant depth and fine, warm flecks that reveal themselves softly under everyday lighting.
We outlined a simple plan that covered pricing, scheduling, and who would be in touch at each stage. As a Which? Trusted Trader, we set expectations on communication from the outset so Mr Phillips always knew what would happen next. That structure made decisions easy and kept momentum as the project moved from planning to fitting.
- Star Galaxy Granite
- Granite
- Black & Grey
- 30mm
Customer Testimonial
“My experience with Mayfair Worktops was they were very professional, very helpful on the phone; nothing was a problem for them. The two installation guys were very pleasant; they come in, explained what they were going to do, the time span was good, they were clean and tidy. This particular sparkly one is not too much in your face; it ticked all the boxes for us with the design of our kitchen. Obviously, I would recommend Mayfair; they were very professional, very helpful, nothing was a problem for them to sort out. We changed our mind on a couple of things, and they advised us on a couple of things, like the curves on the ends of you of the worktop, and I would recommend them.”
Mr Phillips, Romford, Star Galaxy
A Personalised and Seamless Experience
We began with a design conversation focused on the amount of sparkle Mr Phillips preferred and how the colour would sit alongside cabinetry and lighting. With Star Galaxy identified as the right direction, we provided clear, itemised pricing and arranged dates that suited the household, keeping the process simple from the start.
During planning, a couple of details changed. Our team answered questions promptly and offered practical guidance on finishing touches, including curved ends to soften traffic areas. Mr Phillips told us he appreciated that nothing was a problem and that updates were handled politely and quickly, which kept the experience relaxed.
Precision Craftsmanship That Speaks for Itself
Our Stonemason visited to record accurate measurements and confirm service positions so the finished pieces would feel integrated. We reviewed those notes with Mr Phillips to make sure the aesthetic decisions he cared about most were captured before moving ahead with fabrication.
On installation day, the fitting team arrived on time, introduced the plan for the visit, and worked cleanly from set up to handover. Surfaces were positioned carefully, secured, sealed where appropriate, and brought to a consistent finish. Before leaving, we tidied the workspace and shared simple aftercare so day to day cleaning remains straightforward.
Why Mr Phillips Chose Mayfair Worktops
Professionalism and helpful communication defined the journey. From the first phone call to the final polish, every query was handled without fuss, and changes were accommodated clearly. Our Which? Trusted Trader accreditation provided added assurance that the standards Mr Phillips expected would be met.
Star Galaxy delivered exactly what he wanted: a refined, not too in your face sparkle that complements the kitchen design. The courteous team, tidy fitting, and timely delivery confirmed his decision, and he’s happy to recommend the experience to others planning a similar upgrade.
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